Privacy Policy

Introduction

Kiwisgrowth is a New Zealand social media growth agency. This privacy policy explains what information is collected when you use the Kiwisgrowth website and services, how that information is used and the steps taken to keep it secure. By using Kiwisgrowth, you agree to the practices described on this page.

Information We Collect

Kiwisgrowth collects information that is necessary to provide and improve our services. The types of information collected fall into three categories.

• Account and contact information: When you place an order or contact the Kiwisgrowth team, we may collect your name, email address and any details you choose to provide in your message.
• Order information: To fulfil your order, Kiwisgrowth requires the public link or username associated with your social media profile. Passwords and login credentials are never collected or stored.
• Usage information: Like most websites, Kiwisgrowth may collect standard browsing data such as pages visited, referral source and device type to help improve the website experience.

How We Use Your Information

The information collected by Kiwisgrowth is used solely to provide, maintain and improve our services. Specifically, your information may be used to process orders, deliver purchased services, respond to your enquiries and send important updates about your order status. Kiwisgrowth does not sell personal information to third parties and does not use your data for unrelated marketing without your explicit consent.

Data Sharing and Disclosure

Kiwisgrowth does not share your personal information with third parties except where it is necessary to operate the business. This may include trusted payment processors used to complete transactions, technology providers that support the Kiwisgrowth website or tools used to send email and WhatsApp communications. In each case, only the minimum information needed to perform that function is shared, and those providers are required to handle your data securely.

Data Security

Kiwisgrowth takes reasonable steps to protect the information we hold from unauthorised access, loss or misuse. Data is stored using secure services, communications are encrypted where supported and access to personal information is limited to the Kiwisgrowth team members who need it to do their jobs. While no method of storage or transmission is completely secure, Kiwisgrowth continually reviews and updates its practices to keep your information as safe as possible.

Data Retention

Kiwisgrowth retains personal information only for as long as it is needed to provide our services, fulfil legal obligations and resolve any disputes. When your information is no longer required, it is deleted or anonymised so that it can no longer be linked to you.

Your Rights

You have the right to access the personal information Kiwisgrowth holds about you, to request corrections if anything is inaccurate and to ask us to delete your data where we are not legally required to retain it. To exercise any of these rights, contact the Kiwisgrowth support team at Support@kiwisgrowth.com and the team will respond within a reasonable timeframe.

Cookies

The Kiwisgrowth website may use basic cookies to improve your browsing experience, remember preferences and collect standard analytics data. Cookies do not give Kiwisgrowth access to your device or any personal information beyond what you choose to share. You can manage or disable cookies through your browser settings at any time.

Changes to This Policy

Kiwisgrowth may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of the Kiwisgrowth website after changes are published means you accept the updated policy.

Contact Us

If you have any questions about this privacy policy or how Kiwisgrowth handles your data, please contact the team by email at Support@kiwisgrowth.com or through WhatsApp during New Zealand business hours.